To claim a free custom domain from 10Web and point it to your hosted website, you need an active hosting subscription. On a free trial, the custom-domain option is locked.
Important:
The free domain offer covers domains priced up to $30/year. If the domain you want costs more, you only pay the difference. For current plan inclusions, see the pricing page.
How to claim your free domain
- Log in to your 10Web Dashboard (my.10web.io) and open the website you want to add a domain to.
- In the site's left menu, click Domains.
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Under Get and connect your ideal domain for free, type the domain you want in the search box and click Search domain — or pick one straight from the Suggested domains list.
Note:
If your preferred domain is unavailable, the suggested-domains list offers similar alternatives with their yearly price.
- Click Get It next to the domain you want.
- On the checkout screen, review Domain registration (domain name, registration term and price) and fill in Billing info. Double-check your email address — it is where the domain verification link is sent, and the dialog itself warns that a wrong address will make the domain unusable.
- Check the Pay now total in the Summary panel, then click Secure checkout.
- Verify your domain using the link sent to your email. This step is required before the domain can be pointed.
Once verified, your domain is ready to be pointed to your hosted website.
How to point your domain
First, confirm your domain's status is active — this confirms it has been verified.
- On the same website, go to Domains in the left menu.
- Click Connect existing domain (top right).
- In the Add a domain dialog, enter the domain name and click Add Domain.
- When the domain's status shows Pointed, set it as Primary and generate a free SSL certificate from 10Web.
Note:
A Primary domain's SSL certificate is normally generated automatically. If your site does not show as secured, open Advanced → Hosting services → Tools and generate it manually — until a domain is pointed, that card shows a Point Domain shortcut instead.
Once these steps are complete, your website will load under the newly connected domain.
Important:
Follow each step in order to avoid interrupting your website's availability while the domain is being pointed.