By default 10Web platform imposes upload limits based on server configuration. On hosted sites, the upload limit ranges between 128MB to 512MB, which is more than enough for most image use cases. However, if your file exceeds this, you’ll need to take action.
Increase the Upload Limit using 10Web dashboard
If your file exceeds the current upload limit, you can manually increase the limit from your 10Web dashboard (up to 512MB).
- Log in to your 10Web Dashboard.
- Navigate to Hosting Services > Tools > Advanced Settings
- Under PHP Configuration Settings, locate:
- upload_max_filesize
- post_max_size
- Increase both values to 256M or 512M, depending on your needs.
- Save and clear the cache to apply the changes.
Uploading large files via SFTP
When uploading after increasing the limits, using SFTP provides a fast, secure way to handle large files directly on the server.
- Go to 10Web Dashboard > Hosting Services > Credentials.
- Copy your SFTP hostname, username, password, and port.
- Open an SFTP client ex.FileZilla.
- Connect using the credentials.
- Navigate to: /wp-live/web/wp-live/wp-content/uploads/
- Drag and drop your large image files.
Note:
Images uploaded via SFTP will not appear in the WordPress Media Library by default. To make them visible, you can use a plugin like Media Sync to import the files into your Media Library.