The Payouts section allows you to monitor transactions processed through 10Web Payments and track when those funds are transferred to your connected bank account.
What are payouts?
Payouts refer to funds collected from completed transactions that haven't yet been transferred to your bank account.
- Standard payout time is 2 business days.
- You can request instant payouts, which transfer funds the same day for a 2% fee.
- You’ll always see the Total Balance, Available to Payout, and the status of the Next Payout on top of the page.
How to access the payouts section
To view your payouts:
- Log in to your 10Web dashboard.
- From your Websites list, locate the relevant website and click Manage on its thumbnail.
- In the left-hand menu, go to Ecommerce.
- Click on Payouts.
Note:
You must have 10Web Payments enabled to see this section.
What you see in the payouts section
The Payouts interface includes:
- Total balance: Your current payout balance.
- Available to pay out: The Amount that can be requested immediately.
- Next payout: Indicates when the next transfer will be made (manual or scheduled).
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Buttons:
Pay out: Manually trigger a payout if funds are available.
See details: Opens a detailed modal with a breakdown of your balance and connected bank account.
Export: Exports the payout history for reporting, allowing you to select a date range and customize the columns included in the exported file.
Below this section, you’ll find a table that tracks individual payouts. The table includes the following columns:
- Date: When the payout was processed
- Status: Current status of the payout (e.g., Pending, Paid)
- Destination: The bank or card receiving the funds
- Amount: Total amount transferred in the payout
You can also apply filters above the columns to quickly narrow down results:
- Status filter: is paid, is pending or in transit, is failed, is canceled
- Amount filter: is equal to, is between, is greater than, is less than
- Method filter: Instant, Standard
- Date filter: is in the last, is equal to, is between, is after, is on or after, is before, is before or on
If no transactions have been processed yet, this section will remain empty and display a “Keep track of your payouts” message.