Htaccess files are Apache files and 10Web runs Nginx which uses a different rewrite rule syntax. You can’t add or use .htaccess files with 10Web; however, you can convert your .htaccess files to Nginx syntax.
If you have .htaccess files with a lot of complex rules, we recommend that you work with a developer to correctly convert them into the Nginx format. When this has been done, supply the converted rules to our team and we can then add them to your site’s Nginx config file.