There is a common character formatting issue in Excel which may affect the exported CSV file of form submissions. This problem is not caused by Form Maker plugin, but it can be fixed by setting the proper configuration in Excel
Please follow the steps below.
1. Open a new Microsoft Excel document. Go to Data tab from the menu and click on From Text.
2. Choose the CSV file you need to view. A pop-up window with many settings will appear, you'll find File Origin option among them.
3. Please select Unicode (UTF-8) for this drop-down menu and click Next if you need to edit other options, or just Finish to insert the document.