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How to point your domain to 10Web

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Before you begin

You will need to have a domain. If you don’t have a domain, here is how to choose and purchase a domain.  

Step 1: Adding a domain

Once you have created or migrated your site to 10Web, the last step before going live is to point your domain to 10Web. 

  1. Log into your trial or paid account.
  2. Click on the website you want to point
  3. Go to Hosting services
  4. Click on Point Domain
  5. Click on Add Domain
  6. Fill in your domain name and click Add Domain

Your domain will be added to your site. 

Step 2: Pointing a domain

There are two ways to point your domain: Nameservers or A record.

A record is used to link a domain name (e.g. example.com) to an IPv4 address.

Nameservers are the servers where all DNS records are managed. To manage your DNS records in the 10Web dashboard, you will need to point your domain using the 10Web nameservers.

Point with nameservers

Once your domain has been added to your site, you will be given 4 nameservers.

To point using the nameservers:

  1. Sign into your domain registrar
  2. Go to manage DNS records
  3. In the 10Web Dashboard go to Domains
  4. Click on Manage DNS for the website you want to point
  5. Copy the 10Web nameservers at the top of the page
  6. Replace/add your domain registrar nameservers with 10Web nameservers
  7. Click Save

Note:

How to change nameservers will vary depending on your domain registrar

Here are a few examples:

Changing nameservers at NameCheap․

Changing nameservers at Google Domains.

If you are unsure about how to change nameservers in your domain registrar, please contact the 10Web Customer Care team. 

Important:

It can take up to 24 hours for the newly added records to be resolved and changes to take effect. Once the nameservers are resolved, all of your DNS records can be managed only from 10Web.

Point with A record

  1. Go to Credentials located under Hosting Services
  2. Copy your IPv4 address located in the Datacenter & IP section
  3. Log into your domain registrar
  4. Replace existing A record or add an A record using this IPv4 address
  5. Click Save

Note:

How to create an A record will vary depending on your domain registrar.

Here are a few examples:

If you are unsure about how to add/replace an A record in your domain registrar, please contact the 10Web Customer Care team.

Important:

It can take up to 24 hours for the newly added records to be resolved and changes to take effect.

Step 3: Making domain primary

Once your address has been resolved, you will need to make your new domain primary. 

  1. Click on Domains
  2. Click on Make Primary

Note:

If you would like to redirect your www.yourdomain.com to yourdomain.com, you will need to also set up a CNAME record with your domain registrar.

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