Enabling 10Web services doesn’t work
This issue can occur because of one of these two reasons:
- REST API is closed
In order to check if WordPress REST API works, go to https://example.com/?rest_route=/,
where example.com is your website URL. If you see JSON output (bunch of text on a white page) without error messages, it works!
REST API may be blocked by some security plugins/3rd-party security services or by hosting service providers, hence you should either deactivate security plugin/service and check the actions again or contact your hosting service provider to fix the issue.
- All actions of services fail because 10Web services actions have been blocked by a security plugin/3rd-party security service or by hosting service providers.
In order to check it, navigate to https://reqbin.com/req/c-tv8emm8r and check the following two links:
curl https://yourdomain.com/?rest_route=/tenweb/v1/get_check
curl -X POST https://yourdomain.com/?rest_route=/tenweb/v1/post_check
, where yourdomain.com is your website URL.
If you get {“code”:“ok”} then everything is ok.
If you get anything different, then you should either deactivate security plugin/service and check the actions again or contact your hosting service provider to fix the issue.
If in any case our services’ IP addresses have been blocked, please contact your hosting service provider and ask them to whitelist the following IP addresses:
- 5.135.233.97
- 164.132.69.245
- 87.98.164.240
- 148.251.66.88
- 5.135.233.99
- 164.132.69.247
- 5.135.233.96
- 164.132.69.24
- 87.98.145.217