How to set up a CNAME record

A CNAME (Canonical Name) record maps a domain name to the hostname belonging to a different server IP. Depending on how you have pointed your domain (Nameservers or A record), how and where you set up CNAME records will vary. 

Setting up a CNAME record after pointing with an A record

1. Log into your domain registrar
2. Click on the website you want to add a CNAME record to
3. Go to manage DNS records
4. Choose CNAME from the record type 
5. Fill in the hostname of your subdomain(e.g. www.10web.io)
6. Fill in where you want to point to(e.g. 10Web.io)
7. Set the TTL(time to live). We recommend setting it to 1 hour
8. Click Save 

Here are a Few examples:

• Adding CNAME record in GoDaddy
• Adding CNAME record in NameCheap
• Adding CNAME record in Google Domains

If you are unsure about how to add/replace a CNAME record in your domain registrar, please contact the 10Web Customer Care team.

Setting up a CNAME record after pointing with nameservers

If you have pointed your domain using the 10Web nameservers, then we have automatically added the CNAME record to your DNS records. In case you would like to edit or you need to have additional CNAME records: 

1. Log into your 10Web Dashboard 
2. Click on the website to which you want to add the CNAME record
3. Go to Domains
4. Click on Manage DNS for that domain
5. Click on the Edit icon to edit existing CNAME record, or
6. Click on Add DNS Record to add a new CNAME record
7. Fill in the hostname of your subdomain(e.g. www.10web.io)
8. Fill in the server you want to point to(e.g. 10Web.io)
9. Set the TTL(time to live). We recommend setting it to 1 hour
10. Click Add DNS Record