Suspending website for some time before permanently deleting it if the user removes the website from 10web hosting

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Masuk Sarker

for 10web hosted websites, it will be great if we want to remove any hosted website then it will completely delete after 7 or 10 days later.

Like the Facebook page, it's not possible to delete any page immediately. have to wait 30 days to delete and at that time, admin can cancel the delete request if he wants.

I am asking for this feature because of extra security. Anytime an accident may happen. So for 10web hosted sites to remove any site completely please give us 7 / 10 or 30 days of time! and in the meantime, if we want to cancel the delete request then we can do that. 

Please add this feature. We put our full time and effort to make any website profitable. Just in 1 click website will be removed completely! this is too much dangerous. 

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  • Mane Nazaryan

    Dear  Masuk, 

    Thank you for your suggestion. 

    First, if you delete the website it will be permanently gone, however, to prevent any accidents we are adding a requirement to fill in your account password before deleting the website. 

    This way we will eliminate the possibility of unauthorized actions that could cause problems. 

    Second, if there is a problem with adding a payment method and/or the payment is delayed the websites are not being deleted. We suspend the websites for 14 days and if the problem is resolved within that time we restore the suspended websites. 

    I hope this provides clarity and to some extent addresses your suggestion. 

    Kind Regards, 

    Mane 

     

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  • Masuk Sarker

    For the Deleting website please add another step. Like, have to confirm via email too! to make this process a little bit complicated. Because If I use Lastpass then the password is auto-filled. 

    7/14 days delay will be the ultimate solution for website deletion :)

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