Severe display bug that pushes download button off screen (with fix)

Hashim Aziz

• August 17, 2019 23:46

Since implementing Photo Gallery onto my website one of my greatest bug-bears has been that when the Download button is enabled, it is pushed down by about 20-30 pixels, knocking it significantly out of alignment with the rest of the icons in the info panel. This persists across all screen sizes, desktop to mobile.

The cause for this seems to be line 625 of the bwg_frontend.css file. For some unknown reason the #bwg_download element is set to display as inline-block. Removing this doesn't seem to break anything, and instantly re-aligns the download button again.

I really hope this is fixed in an update soon, as having this live on my website across all devices is disappointing for a plugin which costs so much and should really be free of such basic, jarring UI bugs.

 

Thanks,

Hashim

0

• Official comment

  

  Narek Torosyan

  • August 27, 2019 11:12

  Dear Hashim, 

  Hi. Thank you very much for the bug report. I am very sorry for all the inconveniences caused to you. Please accept my apologies. The problem is that our customer care agent has forwarded you to post an issue in a wrong place. I have forwarded your bug report to our development team. They will include the bug fix in next update. Thank you again and sorry for the inconveniences caused to you. I will inform you as soon as we update the plugin. 
• 

  Hashim Aziz

  • August 26, 2019 18:12

  So the developers are just choosing to ignore this then? I paid money for this plugin, and I will be demanding I get my money back until this basic bug is fixed or at least acknowledged by a developer.

  0

Please sign in to leave a comment.