All requests to restore websites deleted after hosting plan expiration should be submitted to our Customer Care team upon account renewal. The time frame during which the request can be submitted depends on your subscription plan:
- Free plans: Demo sites can be restored within 14 days after the demo plan expiration. Create a new website on a data center of your choice and contact our Customer Care team to restore the demo site on it.
- 7-day trial: We delete trial websites 1 month after the trial expiration and store their backups for 3 months afterward.
- Paid plans: We delete Pro plan websites 1 month after the paid plan expiration and store their backups for 6 months afterward.
Websites deleted by the website owner directly cannot be restored. We do not keep backups if a workspace owner deletes the website themselves. Thus, make sure to make and download a backup of the site you’re about to delete from the dashboard.