This guide provides a step-by-step process to reset your password securely. Learn how to access the reset option, follow the email link, and set a strong new password.
Important:
In order to reset the password of your account, you must have access to the email address belonging to your 10Web account.
Resetting your 10Web account password
Quick tip:
If you are logged in, get there faster.
- Log into your 10Web account
- Click on your avatar located at the top right of the page
- Click on Login Info & Security
- Go to the Reset your password section and click Reset Password
-
A popup will appear. Click Reset if you want to reset the password
Note:
A link to reset your password will be sent to your account email.
- Check your email
- Click on the link mentioned in the email
-
Enter your new password
Important:
For security reasons, your password should have upper and lower case letters, 8 or more characters, and at least one number.
- Click Submit
Note:
You will automatically be logged out of your 10Web account and prompted to log in. Use the new password to log into your account.
Important:
If you signed up with Google, you may not have a 10Web password. To set a password, you will need to reset your password, just as you would if you had forgotten it.
If you're having trouble resetting your password, check out this guide for step-by-step troubleshooting.