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How to point a subdomain to 10Web

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Domain

A domain is the human friendly name given to a main website associated with a unique IP address used by computer systems to call a website.

Example of a domain: yourdomain.com

Subdomain

Subdomains are subsites within your main or root domain. Subdomains are used for blogs, ecommerce websites, creating your site in different languages, etc. 

Example of a subdomain: blog.yourdomain.com

Note:

When creating or migrating websites to 10Web, you can choose to point a subdomain to a separate WP install. Subdomains are highly customizable and can be used as separate sites that have separate WordPress installations. They can have separate DNS records from the main domain but cannot have separate nameservers from the main domain.

There are two cases when pointing subdomains to 10Web. 

  1. Your main website is hosted at 10Web pointed with either an A record or Nameservers.
  2. When your main website is hosted elsewhere.

Pointing subdomain when main domain is hosted on 10Web

Before you start the process of pointing a subdomain to your main domain, please make sure your main domain is pointed properly.

 

Websites that have their main domain hosted on 10Web can have the main domain pointed using an A record or using nameservers. If your main domain is pointed to 10Web using nameservers, your DNS management will be in 10Web. If you have pointed your main domain using an A record, your DNS management will be where your nameservers are pointed. 

Main domain pointed to 10Web with nameservers

You may want to create and host your subdomain elsewhere or create and host it on 10Web. In either case, here is how you can point your subdomain. 

Pointing subdomain to a website hosted on 10Web

  1. Log into your 10Web dashboard
  2. Click Manage on the site where you want to point a subdomain
  3. Under hosting services, click on Domains
  4. Click Add Domain
  5. Fill in the name of your subdomain (eg. example.yourdomain.com)
  6. Click Add Domain

  7. Once your address has resolved, click on Make Primary then Confirm

Note:

A CNAME and an A record will automatically be created for your subdomain.

 

Pointing a subdomain to a website hosted elsewhere

To point a subdomain to a website hosted elsewhere, you will need to know the IPv4 address of your hosting provider.

  1. Log into your 10Web dashboard

  2. Click on the website of your main domain

  3. Under hosting services, click on Domains

  4. Click on Manage DNS of the main domain

  5. Go to your hosting provider and copy the IPv4 address provided by your hosting company 

  6. Go back to the 10Web dashboard & click on Add a DNS record

  7. From the drop down menu under Type, choose to add an A record

  8. For Hostname add the Sub of your main domain (eg. blog.)

  9. Add the IPv4 address in the corresponding field

  10. Click Add DNS Record

Redirecting subdomains to main domain

  1. Log into your 10Web dashboard
  2. Click on the website where you want your subdomain to redirect
  3. Under hosting services, click on Domains
  4. Click on Add Domain
  5. Enter your subdomain and click Add Domain

Main domain pointed to 10Web with an A record

Pointing a subdomain to a website hosted on 10Web

  1. Log into your 10Web dashboard
  2. Click on the website where you want to point a subdomain
  3. Under hosting services, click on Domains
  4. Click on Add Domain
  5. Enter your subdomain and click Add Domain
  6. Navigate to Credentials
  7. Copy the IPv4 address
  8. Go to the manage DNS settings of your hosting provider (where your nameservers are pointed)
  9. Under DNS records, add an A record with your newly created subdomain using the 10Web IPv4 address. 
  10. Click Save
  11. In your 10Web dashboard, navigate to Domains
  12. Once your address resolves, find your subdomain and click Make Primary

Important:

If you want to point your subdomain to a website hosted elsewhere, you will need to point it with an A record to where your nameservers are pointed. 

Note:

If you would like to redirect your www.yourdomain.com to yourdomain.com, you will need to also set up a CNAME record with your domain registrar.

Important:

Adding DNS records will vary depending on your domain registrar.

Pointing a subdomain to 10Web when the main website is hosted elsewhere

  1. Log into your 10Web dashboard
  2. Click on the website to which you want to point the subdomain
  3. Under hosting services, click on Domains
  4. Click on Add Domain
  5. Enter your subdomain and click Add Domain
  6. Navigate to Credentials
  7. Copy the IPv4 address
  8. Go to the manage DNS settings of your hosting provider (where your nameservers are pointed)
  9. Under DNS records, add an A record with your newly created subdomain using the 10Web IPv4 address. 
  10. Click Save
  11. In your 10Web dashboard, navigate to Domains
  12. Once your address has resolved, find your subdomain and click Make Primary

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