Quick tip:
You can restart PHP from your dashboard in each website’s Tools under Hosting Services.
What is PHP?
Hypertext Preprocessor (PHP) is an open-source, server-side language used to create dynamic, interactive web pages. Because PHP is a cross platform language that runs on many different operating systems, it’s a popular choice for developing web applications like WordPress.
To restart PHP
- Log in to your 10Web dashboard.
- Click Manage on the site you’d like to restart PHP on.
- Under Hosting Services, click Tools.
- Scroll down to the Restart PHP section and click the Restart PHP button.
- Scroll up to the Website Caching section and click Clear Cache to see any changes.
You’ll see a notification near the bottom of the screen once the restart is complete. This process only takes a few seconds.
When to restart PHP
Normally, the PHP your websites rely on automatically restarts if something goes wrong. You can also manually restart PHP on individual websites in your Workspace to help resolve issues such as:
- 502 Bad Gateway error
- 504 Gateway Timeout error
- Clearing the OPcache after making changes to PHP files so you can immediately see the results.
Important:
If you’re still having problems, our customer care team can help. Please reach out to us 24/7, so our experts can get your website back up and running.