A domain name is the unique web address people use to find your website, such as example.com. With 10Web, you can search for, purchase, and manage domain names directly from your dashboard.
This guide explains how to purchase a domain through 10Web, manage your domain settings, configure DNS and nameservers, control renewals, and transfer your domain to another registrar.
What is a domain name?
A domain name is the address visitors enter in their browser to access a website. It provides an easy-to-remember alternative to a server's numerical IP address.
When someone enters your domain name, the Domain Name System (DNS) translates it into the corresponding IP address, directing their browser to the server hosting your website.
Understanding domain name structure
A domain name can contain three main components:
- Top-level domain (TLD): The extension at the end of a domain, such as .com, .net, .org, or a country-specific extension such as .de or .uk.
- Second-level domain (SLD): The unique name preceding the extension. For example, in example.com, "example" is the second-level domain.
- Subdomain: An optional prefix before the main domain, such as blog.example.com or shop.example.com. The www prefix is also technically a subdomain.
Some commonly used domain extensions include:
- .com: Widely used by businesses and websites of all types.
- .net: A popular alternative to .com.
- .org: Commonly associated with nonprofit organizations and communities.
- Country-specific extensions: Such as .de or .uk, often used to establish a local or regional presence.
Note:
Some country-specific domain extensions have geographical or registration eligibility restrictions. For example, .us domains have US nexus requirements.
Note:
The www prefix is optional. Websites can use either www.example.com or example.com as their primary address.
How to choose a domain name
Your domain name represents your website or business online. When selecting a domain, consider the following recommendations:
- Keep it short and memorable: Choose a name that is easy to remember, type, and share.
- Avoid confusing characters: Minimize numbers, hyphens, and characters that can be easily mistaken for one another.
- Reflect your brand: Use your business or brand name whenever possible.
- Consider relevant keywords: If appropriate, include words that help visitors understand what your website offers.
- Plan for the future: Choose a name that will still represent your business as it grows.
Quick tip:
If your preferred domain is unavailable, try a different extension or a short variation of your brand name. You can also review the alternative domains suggested by 10Web.
How to purchase a domain from 10Web
10Web lets you search for available domains, compare registration prices, and purchase a domain directly from your dashboard.
Note:
To purchase a domain through 10Web, you must have an active paid 10Web Platform plan. Domain purchases are not available during the free trial.
Step 1: Open Domains portfolio
- Log in to your 10Web Dashboard.
- In the left sidebar, click Domains portfolio.
- By default, the Get a new domain tab will open.
Step 2: Search for a domain
- Enter your preferred domain name or relevant keywords in the search field.
- Review the available domains and their registration prices.
- If your preferred domain is unavailable, explore the suggested alternatives.
- Click Get It next to the domain you want to purchase.
Note:
The following domain extensions are currently unavailable for purchase through 10Web: .us, .au, .com.au, .nyc, .eu, and .es.
Step 3: Complete domain registration
After selecting your domain, the Domain registration checkout page will open.
- Review the selected domain name, registration period, and price.
- Under Billing info, confirm or enter your billing information.
- Under Payment info, enter or confirm your payment details.
- Review the total amount in the checkout summary.
- Click Secure checkout to complete your purchase.
Important:
Changes to your billing information during domain registration will apply to your entire 10Web account, including other products and services associated with that account.
Important:
Check the spelling of your domain name carefully before purchasing it. Domain names cannot be directly renamed after registration.
Step 4: Verify your domain
After completing your purchase, check the email address associated with the domain registration.
If domain verification is required, you will receive an email containing a verification link. Follow the instructions in that email to verify your registration.
Important:
Make sure the email address entered during registration is correct and accessible. Failure to complete required domain verification may prevent your domain from becoming fully active and usable.
After successful registration, your domain will appear in the Domains portfolio section of your 10Web Dashboard.
Domain pricing and renewal models
Domain prices vary depending on the domain name and extension you select.
Every domain purchased through 10Web has its own subscription agreement, separate from your 10Web Platform subscription and other domain registrations.
Domain registration and renewal periods
- Domain registrations through 10Web use an annual renewal model.
- Each domain has its own registration period and expiration date.
- Each domain can be renewed or have automatic renewal disabled independently.
- Domain renewal prices may differ from the initial registration price.
- The upcoming renewal price is displayed in your Domains portfolio.
Note:
Even if your 10Web Platform subscription is billed monthly, your domain subscription is billed annually.
Important:
Canceling your 10Web hosting or Platform subscription does not automatically cancel your domain subscription. Domain subscriptions must be managed separately.
Quick tip:
Check your renewal price and expiration date regularly. Renewal prices are subject to change, so review the upcoming cost as your domain approaches its renewal date.
How to access and manage your Domains portfolio
The Domains portfolio section provides a central place to view and manage the domains purchased through 10Web.
To access it:
- Log in to your 10Web Dashboard.
- Click Domains portfolio in the left sidebar.
- Select the Domains portfolio tab at the top of the page.
You will see the domains registered through your 10Web account, along with their registration and renewal information.
Understanding your Domains portfolio
Each domain entry includes the following information:
- Domain name: The domain registered through your 10Web account.
- Linked to 10Web: Indicates whether the domain is connected to a website hosted on 10Web. A green checkmark appears when the domain is linked.
- Domain status: Shows the current registration state of the domain.
- Expiration date: The date the current domain registration period ends.
- Auto-renewal: Allows you to enable or disable automatic domain renewal.
- Renewal price: Displays the upcoming renewal cost for the domain.
Understanding domain statuses
Your domain can have one of the following statuses:
- Active: The domain is registered and active.
- Pending: The registration process is still in progress.
- Not Verified: The domain has been registered but requires email verification. Click the status to see additional verification information.
- Expired: The domain's registration period has ended without renewal. If the domain is still eligible for renewal, you can use the Actions menu to renew it.
Important:
An expired domain may stop working, making your website and domain-based email services inaccessible. Renew domains before expiration to help prevent service interruptions and potential loss of the domain.
How to manage individual domain settings
To manage a specific domain:
- Open Domains portfolio in your 10Web Dashboard.
- Select the Domains portfolio tab.
- Click the domain name you want to manage.
This opens the domain management interface, which includes three main tabs:
- Overview
- DNS Management
- Nameservers
Overview tab
The Overview tab provides information about your domain registration, renewals, connected website, privacy, and contact details.
Renewal cost and date
This section displays the domain's upcoming renewal date and renewal cost. You can review your renewal information and renew the domain when applicable.
Auto-renewal
Use the Auto-renew switch to control whether your domain renews automatically.
When enabling auto-renewal, a confirmation popup appears. Confirm your selection to save the setting.
Linked website
The Linked Website section shows whether your domain is connected to a 10Web-hosted website.
- If connected, you will see a link to the associated website.
- If no website is connected, the section indicates that the domain is not linked to a 10Web-hosted website.
Click the linked website name to access its domain settings in the 10Web Dashboard.
Domain privacy
The Domain Privacy setting helps protect your registration contact information from being publicly visible in WHOIS records, where supported.
You can review and manage the available privacy settings for your domain in this section.
Contact information
The Contact Info section allows you to manage the contact details associated with the domain registration.
This includes:
- Registrant contact information
- Administrative contact information
- Technical contact information
Important:
Keep your domain contact information accurate and up to date, particularly your email address. Domain verification requests and other important registration notifications may be sent to these contact details.
DNS Management tab
The DNS Management tab allows you to view and manage DNS records for domains using 10Web's DNS service.
From this section, you can:
- Add new DNS records.
- Edit existing DNS records.
- Delete DNS records that are no longer needed.
DNS records determine how your domain directs visitors and connects with services such as websites and email providers.
Note:
If you replace the default 10Web nameservers with custom nameservers, DNS management moves to the provider responsible for those nameservers. The DNS Management tab may still be visible in 10Web, but changes made there will not affect your domain while custom nameservers are in use.
Important:
Incorrect DNS changes can interrupt website access, email delivery, or other services associated with your domain. Make sure you have the correct DNS values before editing or removing records.
Nameservers tab
Nameservers determine which DNS provider is responsible for managing your domain's DNS records.
In the Nameservers tab, you can view the nameservers currently assigned to your domain and switch between 10Web's default nameservers and custom nameservers.
How to change nameservers
- Open the domain's management page.
- Select the Nameservers tab.
- Click Edit.
- Choose either Default nameservers or Custom nameservers.
- If selecting custom nameservers, enter the nameservers supplied by your DNS or hosting provider.
- Save your changes.
Note:
DNS and nameserver changes may take time to propagate across the internet. During propagation, some visitors may still be directed to the previous configuration.
How to renew a domain
You can manage domain renewals directly from the Domains portfolio or the individual domain's Overview tab.
Enable automatic renewal
- In your 10Web Dashboard, open Domains portfolio.
- Select the Domains portfolio tab.
- Find the domain you want to renew automatically.
- Turn on the Auto-renewal toggle.
- Confirm the change if prompted.
When auto-renewal is enabled, 10Web will automatically renew the domain before its expiration date, using the applicable renewal price.
Renew an expired domain
If a domain has expired but remains eligible for renewal:
- Open Domains portfolio.
- Locate the expired domain.
- Open its Actions menu.
- Select the available renewal option and follow the instructions.
Note:
Renewal availability for expired domains depends on the domain's registration status. An expired domain may not remain recoverable indefinitely.
How to cancel domain auto-renewal
If you no longer want your domain to renew automatically, you can disable its auto-renewal setting.
- Log in to your 10Web Dashboard.
- Open Domains portfolio.
- Select the Domains portfolio tab.
- Find the domain you want to stop renewing.
- Turn off the Auto-renewal toggle.
This prevents the domain from automatically renewing at the end of its current registration period.
You can also manage auto-renewal from the individual domain's Overview tab.
Important:
Disabling auto-renewal does not immediately remove or deactivate your domain. Your domain remains registered until the end of its current registration period. If you do not renew it, it may expire and eventually become available for registration by someone else.
How to transfer your domain to another registrar
You can transfer a domain purchased through 10Web to another domain registrar. This allows you to manage your domain registration and renewals through a different provider.
Before initiating a transfer, make sure your domain is eligible for transfer and that you have the required authorization information.
Domain transfer eligibility
Newly registered domains are subject to a mandatory 60-day transfer lock under applicable ICANN transfer rules.
This means you must wait at least 60 days after the domain's initial registration before transferring it to another registrar.
Important:
10Web cannot initiate a registrar transfer during the initial 60-day restriction period. You can request the transfer after this period has passed.
Steps to transfer your domain
- Check your domain's registration date. Make sure at least 60 days have passed since you purchased and registered the domain.
- Contact 10Web Customer Care. Request a domain transfer authorization code, also known as an EPP code or transfer code.
- Receive your transfer code. The Customer Care team will assist you with the authorization information required for your transfer.
- Initiate the transfer with your new registrar. Visit your new registrar's domain transfer page and enter the domain name and authorization code provided by 10Web.
- Complete the transfer process. Follow the new registrar's instructions, including any required confirmation or verification steps.
Note:
For .co.uk domains, the transfer process is different. Instead of requesting an EPP code, obtain the registrar tag (IPS tag) from your new registrar and provide it to 10Web Customer Care so the transfer can be arranged.
Disable automatic renewal after transferring
If you are transferring your domain away from 10Web, make sure automatic renewal is disabled in your 10Web Dashboard to avoid unwanted renewal charges.
- Open Domains portfolio in your 10Web Dashboard.
- Find the domain you are transferring.
- Turn off the Auto-renewal toggle.
Important:
Disabling auto-renewal does not initiate the transfer. You must request the authorization information from 10Web and complete the transfer through your new registrar.
Frequently asked questions
Can I correct a typo in a domain name after purchasing it?
Yes. If you accidentally register a domain with a spelling mistake or select the wrong domain name, contact the 10Web Customer Care team within 3 days of registration.
The team can assist with canceling the incorrectly registered domain and helping you obtain the correct one.
Important:
A registered domain name cannot be directly edited or renamed. If you notice a mistake, contact Customer Care as soon as possible and within the 3-day period.
Do I need to purchase a domain from 10Web to use 10Web hosting?
No. You can use a domain purchased from another registrar and connect it to your 10Web-hosted website by updating the required DNS settings.
See How to Point Your Domain from Another Registrar to 10Web Hosted Site for instructions.
Can I use a 10Web-purchased domain with another hosting provider without transferring it?
Yes. You can keep your domain registration with 10Web while pointing the domain to a website hosted elsewhere.
You can do this by updating the relevant DNS records or nameservers without transferring domain registration to a different registrar.
For instructions, see Pointing Your 10Web-Purchased Domain to Another Host.
Can I transfer a domain from another registrar to 10Web?
No, it is currently not possible to transfer domain names to our registrar. However, you can point the domain to 10Web with nameservers and manage your DNS on our platform.