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How to Manage Users

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Invite, remove, or change the permissions of the people in your own workspace from the User & Team Management section of your 10Web dashboard.

Opening User & Team Management

  1. Log in to your 10Web account at my.10web.io.
  2. Click your workspace name at the top of the left sidebar.
  3. Click Manage users.

Workspace menu, top-left of the dashboard, with Manage users

Note:

You can also go straight to my.10web.io/user-management.

Inviting new users

You can start an invitation from several places: the Invite users button in the left sidebar (visible on every dashboard page), or the Invite Users button on the User & Team Management page itself.

  1. Enter the email address of the person you want to invite.

    Note:

    You can add up to 10 email addresses at once, separated by commas.

  2. Open the Select role dropdown and choose a role.

Invite Users dialog: email address field and the Select role dropdown

There are three roles: Admin, Contributor and Member. See Workspace and User Roles for what each one can access.

If you choose the Member role, a Select Sites field appears. Open it and pick the website(s) this member should have access to; you can select more than one.

  1. Click Invite Users to send the invitation.

Note:

Invited users appear in the user list with a pending status until they accept. Invitations stay active for 7 days; removing a pending invitation disables its link.

Managing existing users

The user list on the User & Team Management page shows each user's name, email, role and the sites they can access. From this list you can:

  • Click Resend next to a user to resend a pending invitation.
  • Click the edit (pencil) icon next to a user, choose a new role from the dropdown, and click Update to change their role or site access.

  • Click the three dots next to a user and choose Remove user to remove them from the workspace. You will be asked to enter your account password, then click Yes, Remove to confirm.

    Note:

    Forgot your password? See How to Reset Your 10Web Account Password.

Note:

Removed users are notified by email that they lost access to the workspace.

Removing a user from a website's WordPress dashboard

The first time an invited user opens a website in your workspace, a matching WordPress user is created in that site's WP admin. Removing the person from your 10Web workspace does not remove this WordPress user — you need to delete it separately on each website they had access to:

  1. Remove the user from your workspace as described above.
  2. Open the website in question from your dashboard and click the WordPress icon to go to its WP admin.
  3. In the WP admin sidebar, click Users.
  4. Find the user and click Delete under their email address.
  5. Choose to delete their content or attribute it to another user.
  6. Click Confirm Deletion.

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