FAQ

• What is the 10Web Manager Plugin
• 10Web Malware Removal Program
• Plugins Not Recommended by 10Web
• Where are Your Data Centers Based?
• Can I Try My Site on 10Web for Several Days to See the Differences in Performance?
• Are you going to add new data centers?
• What is the Difference Between Connected and Hosted Websites?
• How Much Faster Will My Site be on the 10Web Platform?
• Can I Run Load Tests?
• What Will Happen if I Don't Upgrade Before the 14-day Free Trial Expires?
• My Website has Been Deleted After the 14-day trial period. Is There a Way to Recover it?
• What is DNS? What is it Used For?
• Can We See the Performance Benefits Before Pointing DNS to 10Web?
• How can I cancel my 10Web subscription?
• How are monthly visitors calculated ?
• What are Your Platform Settings? (PHP info and Versions)
• What Happens if/when We Exceed the Number of Monthly Visitors?
• Which Data Center Should I Select and Why?
• How Soon Can You do a Migration? How Long Will it Take? Will my Site be Down?
• What if I upgrade to a higher plan before the end of term?
• Do You Consider Increasing Backup Storage ?
• What is Considered a WordPress Install at 10Web?
• How Much SSD Storage Does Each Plan Have?
• Will Sudden Peaks in Traffic Take My Website Down?
• Can I Ask for Additional Storage in Case I Need Any?
• What’s the Difference Between System Level Restore Points and Backups?
• Does 10Web Offer Load Balanced Solutions (Multi-Location)?
• Do You Have CDN Support?
• Does 10Web Have Git Support?
• Do My Sites Get a Dedicated IP?